We want you to be completely satisfied with your purchase
Refund window
You have 14 days from the date of delivery to request a refund or return. Items must be unused, in original condition, and in original packaging.
Return conditions
To be eligible for a return, your item must be:
Unused and in the same condition that you received it
In the original packaging
Please include your order number
Accompanied by proof of purchase
How to return
To initiate a return:
Contact our customer service team with your order number
Pack the item securely in its original packaging
Ship the item to the address provided by our team
Once we receive and inspect your return, we'll process your refund
Return shipping
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Non-returnable items
Certain items cannot be returned:
Gift cards
Downloadable products
Personalised or custom-made items
The following can be returned if damaged in transit or if there is a design flaw. Please provide proof before a return/refund can be processed.
T-shirts
Kitchenware
Bathroom Accessories
Questions?
If you have any questions about our refund policy, please contact us:
Refund and return policy
We want you to be completely satisfied with your purchase
Refund window
You have 14 days from the date of delivery to request a refund or return. Items must be unused, in original condition, and in original packaging.
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